Contact Us

American Online Casinos is an independent casino comparison site built for US players. If something on this site needs clarifying, correcting or you simply want to ask a question about our reviews, this page explains how to reach us and what to expect in return.

We publish research-based reviews of new online casinos available to players in the United States. Our income comes from affiliate commissions — when a reader follows a link and registers with a casino, we may earn a fee. That commercial relationship does not control our rankings or editorial scores, and it never will. Our About Us page explains our review process in full.

What You Can Contact Us About

We welcome messages on any of the following:

• Factual corrections — if you believe a bonus figure, rating or piece of information on this site is out of date or inaccurate, let us know and we will investigate promptly.
• Editorial questions — if you want to understand how a casino was assessed, what criteria we applied, or why one site ranked above another, we are happy to explain.
• Partnership and advertising enquiries — we consider genuine proposals from regulated operators. Any commercial relationship will always be disclosed on the relevant page.
• General feedback — if something on the site is hard to read, a link is broken, or you found a page particularly useful, we want to hear it.
• Responsible gambling concerns — if you or someone you know needs support, we encourage you to visit our Responsible Gambling page, which lists dedicated helplines and self-exclusion tools available to US players.

How to Reach Us

The most reliable way to get in touch is by email. Send your message to [email protected] with a clear subject line describing your enquiry. We aim to respond to every message within two business days. Complex editorial queries may take a little longer, but we will always acknowledge receipt.

Please include as much relevant detail as possible — the page URL you are writing about, the casino name if applicable, and a brief description of the issue or question. That lets us deal with your message without unnecessary back-and-forth.

A Note on Responsible Gambling

Online casino games carry a built-in house edge. Outcomes are determined by certified random number generators, and no strategy, system or pattern guarantees a profit. Return-to-player (RTP) percentages are long-term statistical averages across millions of rounds — they do not predict what any individual session will look like.

We do not answer requests for gambling advice, tips or strategies, and we will not respond to messages that ask us to recommend how much to bet or which games are most likely to pay out. If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please step away and seek support. The Responsible Gambling page lists free, confidential services available across the United States, including the National Problem Gambling Helpline (1-800-522-4700), which operates around the clock.

What We Cannot Help With

We are a comparison and review site, not a casino operator. We cannot access your account at any casino, process withdrawals, resolve disputes with an operator, or issue refunds. For any account-level issue, you will need to contact the casino's own support team directly. If a dispute cannot be resolved that way, the relevant state gaming regulator is the appropriate escalation point — eligibility and licensing rules vary by state, and only players physically located within a licensed state may legally participate in real-money online gambling.

Our Editorial Standards

Every casino reviewed on this site must hold a valid licence from a recognised US state gaming authority or, where relevant, an internationally recognised regulator. Sites are assessed on licensing status, game fairness, payment reliability, bonus transparency, security practices and the quality of their responsible gambling tools. Commission payments do not influence scores or rankings. We note strengths and weaknesses for every option we cover, including the highest-rated ones. You can read more about our methodology on our About Us page.

Content on this site is reviewed and updated on a regular basis. The date shown at the top of each page reflects the most recent editorial check. If you believe a page has drifted out of date, the correction form above is the fastest way to flag it.

Legal and Compliance Enquiries

For legal notices, takedown requests or compliance-related correspondence, please mark your email clearly with the subject line LEGAL NOTICE and address it to [email protected]. We take such communications seriously and will respond through the appropriate channel. Our Terms and Conditions set out the basis on which this site operates and the limitations of our liability.

We read every message we receive. Whether you are flagging an error, asking about a review or raising a concern, we appreciate you taking the time to write.